Role of bank employees in increasing cases of banking fraud is suspected by law enforcement agencies. The recent arrest by Rachakonda police has shown how easy it is for bank employees to steal data of crucial customer and then further target them.
The Rachakonda Cyber Crime Police arrested a former HDFC bank employee on charges of stealing customer data and making calls offering privileged customers loans. K Ashok (40), a resident of Mansoorabad in LB Nagar and a native of Rayaparthi in Warangal, was arrested.
According to police, between 2007 and 2018, Ashok worked as a personal loan executive at HDFC’s Gaddiannaram branch, where he fraudulently stole consumer data without the knowledge of bank officials.
Later, he resigned from his work. He opened an office in LB Nagar in 2020 from where he provided help in bank loans. He had also employed five tele-callers.
“He gave them SIM cards and told them to call customers from a list of phone numbers stolen from the HDFC database,” says the source. The telemarketers pretended to be HDFC bank executives offering loans, according to police, who added that if customers showed interest, Ashok would make them apply for a loan online and collect his fee.
According to the investigation, Ashok conspired with K Suresh, an HDFC bank direct sales associate, to use his identification card and apply for bank approvals. The Cybercrime police tracked him down and arrested him after receiving a complaint from the bank.