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Surat City Police Launches AI-Driven ‘Surat Cyber Mitra’ to Tackle Rising Cybercrime Threats

Surat Cyber Mitra: A 24/7 AI chatbot empowering citizens against cyber threats. Report fraud, get tips, and navigate the digital world confidently.



Surat City Police Unveils "Surat Cyber Mitra" Chatbot to Combat Cybercrime

Surat City Police has taken a proactive step in the battle against cybercrime with the launch of “Surat Cyber Mitra,” an AI-powered chatbot designed to provide assistance and guidance to citizens facing online threats. This initiative aims to arm individuals with the necessary tools to protect themselves from cyber fraud while encouraging the reporting of suspicious activities.

Quick Access to Cybersecurity Information

At the unveiling of the chatbot, Surat Cyber Crime ACP AP Gohil emphasized the significance of the tool, stating, “Surat Cyber Mitra is a testament to our commitment to making Surat a cyber-safe city.” The chatbot can be accessed by sending a simple “Hi” to the WhatsApp number 9328523417, making it readily available to anyone in India.

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Comprehensive Support and Reporting

Operating 24/7, “Surat Cyber Mitra” serves as an unmanned information hub, offering users a wealth of cybersecurity knowledge. In addition to providing immediate guidance in the event of cyber fraud, the chatbot assists users through the complaint process. It also allows individuals to report spam calls, emails, and links, while offering tips on preventing financial and social media fraud.

Inclusive and Accessible Services

Recognizing the importance of inclusivity, the chatbot caters to a diverse audience by offering its services in Gujarati, Hindi, and English. This ensures that everyone can access the information and support they need to navigate the digital landscape safely. The initiative aligns with Surat’s “Cyber Safe Surat” program, which educates citizens about online threats through various campaigns and outreach efforts.

Pioneering the Fight Against Cybercrime

According to ACP Gohil, the launch of “Surat Cyber Mitra” represents a significant milestone in India’s battle against cybercrime. By harnessing the power of AI, Surat Police aims to empower citizens to confidently navigate the digital world while fostering safer online communities. This initiative sets a precedent for other cities and states, showcasing the potential of technology to combat cyber threats effectively.

What Is Surat Cyber Mitra

Surat Cyber Mitra is an innovative AI-powered chatbot launched by the Surat City Police to empower citizens in the fight against cybercrime. This 24/7 accessible tool serves as your one-stop shop for information, guidance, and even reporting suspicious activity online.

ALSO READ: Frontline Fighters Against Cybercrime Unite: Highlights from FutureCrime Summit 2024

Here’s how Surat Cyber Mitra works, step-by-step:

1. Connect on WhatsApp: Simply send “Hi” to the WhatsApp number 9328523417.

2. Choose your language: The chatbot offers its services in Gujarati, Hindi, and English, ensuring inclusivity for all.

3. Explore the menu: Depending on your needs, you can access various options:

  • Get informed: Learn about common cyber threats, phishing attempts, and online safety practices.
  • Report cybercrime: If you encounter fraud, spam calls, or suspicious links, report them directly through the chatbot.
  • Seek guidance: Get step-by-step instructions on filing complaints, protecting your social media privacy, and more.
  • Find help: Access contact details for your local police station for further assistance.

4. Interact with the chatbot: Ask questions, clarify doubts, and receive tailored information based on your specific concerns.

5. Stay informed: Subscribe to receive regular updates and cybersecurity tips from Surat Cyber Mitra.


  • Surat Cyber Mitra is available 24/7, offering uninterrupted support and guidance.
  • The chatbot is designed to be user-friendly and easy to navigate, even for those with limited technical knowledge.
  • By leveraging AI, Surat Cyber Mitra personalizes your experience and provides relevant information based on your needs.

So, don’t hesitate to connect with Surat Cyber Mitra today and take charge of your online safety!


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