Cyber Crime
Clone Fingerprint Fraud: Banks Will Refunds to Victims of AePS Fraudulent Withdrawals, File Your Complaint Via NPCI New Portal
NEW DELHI: The National Payments Corporation of India (NPCI) has launched a new portal aimed at helping victims of unauthorized withdrawal transactions from their AePS accounts. The AePS Complaint Portal is designed to make it easier for victims of fraudulent transactions to claim a refund or file a complaint.
According to the NPCI, the new portal will allow victims to register a complaint if their account has been debited without their knowledge or involvement. The portal is open to all AePS users who have fallen victim to unauthorized withdrawals from their account.
To register a complaint or claim a refund, victims can visit the NPCI website (https://www.npci.org.in/register-a-complaint ) and follow the instructions provided. Once a complaint has been registered, NPCI will investigate the matter and take appropriate action.
Law enforcement agencies and volunteers are also encouraged to direct victims of AePS fraud to the new portal. In addition to the NPCI website, victims can also file complaints on the government’s cybercrime portal at www.cybercrime.gov.in.
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WHAT IS AePS Related Fraud
The Aadhaar-enabled Payment System (AePS) is a payment system in India that enables Aadhaar cardholders to carry out transactions using their Aadhaar number and biometric authentication. The system has been designed to facilitate financial inclusion by providing a secure and easy-to-use platform for people who do not have access to traditional banking services.
However, like any other payment system, the AePS is vulnerable to frauds and scams, which can result in financial loss to users. Scammers in India have adopted various modus operandi to carry out AePS frauds.
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To avoid falling victim to AePS frauds, users should take the following precautions:
- Never share sensitive information such as Aadhaar numbers, PINs, or passwords with anyone, including bank officials or government representatives.
- Use strong passwords and PINs that are difficult to guess.
- Do not click on links or download attachments from unknown sources.
- Keep your mobile device and computer systems up to date with the latest security updates and antivirus software.
- Monitor your AePS transactions regularly and report any suspicious transactions to your bank or the NPCI immediately.
AePS frauds are a serious threat to users in India, and scammers are using increasingly sophisticated techniques to carry out these frauds. Users need to be aware of the different types of fraud and take appropriate precautions to protect themselves from financial loss.
The launch of the AePS Complaint Portal is expected to strengthen further the NPCI’s position as a leader in the payments industry. With the portal in place, victims of fraudulent transactions can now easily file a complaint and get their issues resolved on time.
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